We would love to create an amazing function for you. Due to the way we run our business there are certain hire terms that we must adhere to. Please make sure you review this information prior to contacting us for a booking:
- All our items are to be booked for delivery only. We do not allow pick ups.
- We require a minimum spend of $300 + GST And $450 + GST on a Sunday (excluding delivery).
- Delivery starts from $100 + GST in the Wollongong area and will increase depending on where your event is located. Delivery includes set up of your items and pick up following the event. Additional fees may apply if we need to spend more time at your venue setting tables / styling etc.
- Prices shown on the website do not include GST. This will be added to your booking confirmation.
- Prices are for prop hire only. We do not supply Balloons or flowers.
- We do not do late night pick ups from event venues and we do not deliver to venues who require bump out by midnight.
- If you would like us to take the time to style your event and provide advice, we will charge you a styling fee. This will need to be paid for upfront and is non refundable.
- We DO NOT NEGOTIATE on prices, they are as is on the website or as stated by us if not listed on the website. Please DO NOT ASK US TO PRICE MATCH as our products are not directly comparable to others.
- If you would like to view our products at our showroom please email us to arrange an appointment. Appointments will be charged at $50+ gst per hour to be paid upfront. This fee will be deducted should you proceed with a booking.
- To secure a booking, deposits must be made within 3 days of receiving an email confirmation from us. The remainder of the payment and bond can be made one week before the event.
- Last minute bookings can’t be guaranteed so please book early to avoid disappointment!
- Contact by email is preferred and we will aim to respond to your enquiries as soon as possible.
We are located at 2/9 Ralph Black Drive, North Wollongong (by appointment only).
We appreciate your understanding and we want to make this process as smooth as possible. If you have any further questions about the above information, please feel free to let us know.