Your time is precious and so is ours – please review this information prior to contacting us for a booking:
- If you would like to hire our products we require a $100 minimum spend.
- If you would like us to deliver and set up you need to spend a minimum of $300. Delivery starts from $100 in the Wollongong area and will increase depending on where your event is located and the number of trips required to deliver all the items.
- We do not do late night pick ups from event venues and we do not deliver to venues who require bump out by midnight.
- If you would like us to take the time to style your event and provide advice, we will charge you a styling fee. This will need to be paid for upfront and is non refundable.
- We do not negotiate on prices, they are as is on the website or as stated by us if not listed on the website.
- If you would like to view our products at our showroom please email us to arrange an appointment. Appointments will be charged at $50 per hour to be paid upfront. This fee will be deducted should you proceed with a booking.
- To secure a booking, deposits must be made within 3 days of receiving an email confirmation from us. The rest of the payment and bond can be made one week before the event.
- Last minute bookings can’t be guaranteed so please book early to avoid disappointment!
- Contact by email is preferred and we will aim to respond to your enquiries as soon as possible. Phone calls during the day are not possible but if you must talk to us please send an email and we can ring you when we are available.
Pick up and Drop off
If you are picking up or dropping off products for an event, we will work with you to find a time that suits us both. Please ensure you stick to set times as there is a fee for not keeping appointments as we do not operate as a shopfront.
We are located at 2/110 Jardine Street, Fairy Meadow (by appointment only).
We appreciate your understanding and we want to make this process as smooth as possible. If you have any further questions about the above information, please feel free to let us know.