We would love to create an amazing function for you. Due to the way we run our business there are certain hire terms that we must adhere to. Please make sure you review this information prior to contacting us for a booking:
- All our items are to be booked for delivery only. We do not allow pick ups.
- We require a minimum spend of $300 + GST And $450 + GST on a Sunday (excluding delivery).
- Delivery starts from $100 + GST in the Wollongong area and will increase depending on where your event is located. Delivery includes set up of your items and pick up following the event. Additional fees may apply if we need to spend more time at your venue setting tables / styling etc.
- Prices shown on the website do not include GST. This will be added to your booking confirmation.
- Prices are for prop hire only. We do not supply balloons or flowers.
- We do not do late night pick ups from event venues and we do not deliver to venues who require bump out by midnight.
- To secure a booking, deposits must be made within 3 days of receiving an email confirmation from us. The remainder of the payment and bond can be made one week before the event.
- Contact by email is preferred and we will aim to respond to your enquiries as soon as possible.
How we work
If you would like to make an enquiry with us, please note that we operate in the following two ways:
1. DIY hire: the cart feature on our website or email is used to book in items. We deliver and set up the props for you on the day. All vendor liaison is done by you.
2. Styling: If you would like us to take the time to style your event and provide advice, we will charge you a styling fee of $100+gst for an initial consultation. This will need to be paid for upfront and is non refundable.
The initial consultation includes meeting with our Creative Director, during which your event will be discussed and a concept will be created for you and further needs (i.e. vendor liaison) will be discussed. A formal quote taking into consideration your requirements will be sent following the consultation.
If you would like to DIY but would like to view our products before making a booking we can arrange a warehouse appointment for you. Appointments will be charged at $50+ GST to be paid upfront. This fee will be deducted if you proceed with a booking. Please note no styling advice will be given at our warehouse appointments.
We are located at 2/9 Ralph Black Drive, North Wollongong (by appointment only).
We appreciate your understanding and we want to make this process as smooth as possible. If you have any further questions about the above information, please feel free to let us know.